Where Effectiveness & Efficiency Meet

At the intersection of precision and performance, Prime Quality Solutions delivers a balanced approach to quality support services, enabling your business to operate with confidence and clarity.

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What We Offer

On-Site Quality Liaison Services

We deploy experienced Quality Liaisons directly to your customer’s facility. Our team becomes your voice and your eyes on the production floor, proactively managing quality concerns and offering immediate feedback. With an in-depth understanding of OEM expectations and Tier 1 supplier requirements, our liaison services bridge the gap between you and your customer, creating a seamless flow of communication and accountability.

We focus on:

  • Timely issue identification and resolution
  • Building strong relationships with plant quality teams
  • Ensuring product compliance and customer satisfaction

Benefits

Benefits of Partnering With Us

Faster Issue Resolution

Our on-site presence allows real-time feedback and quicker decision-making.

Reduced Travel Costs

Eliminate the need for frequent visits—our liaisons represent you directly.

Customer Relationship

We help maintain your reputation and build confidence with your clients.

FAQ

Frequently Asked Questions

1. What exactly does a Quality Liaison do?

A Quality Liaison represents your company on-site at your customer’s facility. They handle quality issues, communicate with plant teams, and provide real-time updates to ensure your products meet customer expectations.

We primarily support automotive suppliers and manufacturers who require on-site representation, quality control, and fast response to production issues.

Yes, we provide sorting, containment, and rework services when non-conformances occur, helping you reduce disruptions and maintain quality standards.

We offer immediate availability depending on your location and needs. Most deployments can begin within a few days of agreement.

No, our services are flexible. We offer both short-term containment and long-term quality representation, depending on what best suits your operation.

Our liaisons provide live feedback and documented reports, including data collection and support for root cause analysis and corrective actions.

Testimonials

Client Testimonials

Prime Quality Solutions has been a game-changer for our plant. Their liaison caught an issue early that saved us a potential recall.

Jason M. Quality Manager

Working with PQS has significantly improved communication with our OEM customer. Their on-site presence helps us maintain trust and solve issues fast.

Laura S. Operations Director

Their team doesn’t just observe — they act. Immediate feedback, strong documentation, and excellent representation of our company.

Michael R. Supplier Quality Engineer

Fast, reliable, and always professional. Prime Quality Solutions delivers the kind of support we didn’t know we were missing until we had it.

Carlos D. Production Lead

Their flexibility and deep understanding of OEM expectations make them an extension of our internal team. We trust them fully with customer-facing tasks.

Samantha K. Quality Supervisor

PQS understands how critical it is to protect a brand’s reputation. They’ve helped us stay ahead of potential quality problems more than once.

Emily T. Senior Program Manager

Contact

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Prime Quality Solutions provides on-site quality support, ensuring fast issue resolution, clear communication, and trusted customer representation.

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Services

  • On-Site Representation
  • Continuous Improvement
  • Sorting, Containment, and Rework
  • Support with Data Collection and PTRs

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